About
Tech operations specialist with 10 years across IT infrastructure and digital marketing . Last 6 years at ClenchMedia running SMS/MMS campaigns, deliverability, paid media, and landing-page operations. Best month: $300K revenue on $125K spend — repeated twice. Friendly, calm under pressure, individual approach to every user. The teammate others come to when nothing else has worked.
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Skills
Tools and tricks I use day-to-day. The dark ones are where I bring the most leverage.
Performance Marketing
SMS / MMS
Deliverability
Anti-block
Bing Ads
Google Ads
Meta
TikTok
Anstrex
Landing pages
Prelanders
Offer testing
Clickflare
Infrastructure
Linux
Nginx
Cloudflare
Docker
SSH
Git
DNS
MariaDB / MySQL
PHP / Apache
cPanel / DirectAdmin
Server backups
Productivity & Collaboration
Google Workspace
Gmail / Drive / Docs
Sheets (advanced)
Slides
Calendar
Admin console
Slack
Notion
AI-Assisted Workflows
Claude (MCP / SSH)
Image-gen pipelines
Ops automation
Prompt engineering
Soft Skills
Individual user approach
Calm under pressure
Out-of-the-box solver
Cross-team training
Contractor management
Languages & Availability
Ukrainian — native
Russian — native
English — fluent
Full-time + freelance
Kyiv 18:00–00:00 / US East 11:00–17:00
Payoneer · Crypto
Experience
Process Operations Manager
2020 — 2026
ClenchMedia
Ran SMS/MMS campaigns end-to-end: sender setup, deliverability, gateway rotation, anti-block strategy.
Best month: $300K revenue on $125K spend (2.4× ROAS) — repeated twice.
Tested and integrated AI tooling into internal sending apps; structured feedback that shipped to production.
Paid media across Bing (primary, desktop-only), Google, Meta, TikTok. Bing the consistent winner — operated the full search funnel.
Creative research with Anstrex spy tools; built and iterated landing pages, prelanders, and HTML creatives.
Onboarded and trained new operators on sending platforms; supported teammates through peak loads.
IT Specialist
2018 — 2020
Danube Port Terminal
Ticket-system operations, escalations, and SLA management across the terminal.
Procured and configured new equipment; rolled out and trained staff on new applications.
Managed server backups; hired and supervised network/cabling contractors for on-site labor.
Weekly status presentations to management on completed work and active incidents.
Cybersecurity Engineer / IT Specialist
2017 — 2019
Heat Energy
Promoted to Cybersecurity Engineer after 1 year as IT Specialist. Hardened endpoints and server access across ~70 PCs and legacy servers.
L1 support and asset lifecycle management across the user base.
IT Support Specialist
2016 — 2017
Lime Finance
Supported 100+ local PCs in HQ plus 10 regional offices across Ukraine.
CCTV setup for managers, database support, equipment pre-provisioning so remote sites worked out-of-the-box.
Education & Certifications
B.Sc. Software Engineering
Admiral Makarov National University of Shipbuilding, Mykolaiv
2016
System Administrator Program
Computer Academy STEP, Mykolaiv
2013
CCNA Exploration — Network Fundamentals
Cisco Networking Academy
2012
CCNA Exploration — Routing Protocols & Concepts
Cisco Networking Academy
2012
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